Ebanking,a new kind of financial service,emerges along with the development of Internet. Compared with the ordinary banks,the operation of ebanking is simpler and faster. Based on the case study of China Merchants Bank,this thesis analyzes the problems of ebanking and provides respective suggestions. In general,the thesis can be devided into the following four parts: firstly,the brief introduction of the history of CMB; secondly,the analysis of the status quo of the CMB's ebanking; thirdly, the analysis of the existing problems of the CMB's ebanking service; lastly, the suggestions for the future development of the CMB's ebanking. 写到论文里的时候 这几个部分不要分列 直接写成一段就好 现在这样便于你对比我毕业了 当初被论文折磨的不行还好有个好结果 我们导师好严格~ 加油!呵呵