Retail enterprise relationship marketing researchabstractThe retail trade is an important component of national economy, it is a country or region's level of economic and social development of the barometer. Retail sales in recent years in China is changing fastest and most one of the industries. The development of China's retail business, on the other hand, due to the economic globalization, e-commerce, and China's accession to the WTO, etc., is facing unprecedented challenges and opportunities, On the other hand, domestic residents' income and diversified choices to people's consumption idea to diversification, individuation, mutiple level the direction of development, and this leads to the traditional marketing mode in awe of its cannot afford. Facing these changes of environment, our retail enterprises must optimize the operating mode and improve their own competitiveness. In this context, a new type of relationship marketing, marketing theory - the retail enterprises more and more understanding and applied to different degrees. Marketing is the recognition, establish, maintain and strengthen enterprise and customer relationship and other stakeholders. It focuses on the existing customer, to maintain a high level of integrity of the enterprise, to long-term customers in the fierce competition in excess of earnings and competitive advantage.But because of the traditional economic ties and enterprise to the system of relationship marketing ideas, relationship marketing in China's retail application situation is not optimistic. Based on the status quo of China's retail industry relationship marketing analysis, pointed out that our country now most retail enterprise has begun to accept relationship marketing concept and marketing strategy, and find out the current problems existing in the retail trade relationship marketing. Through the comparative analysis of China's retail industry, and puts forward some Suggestions of relationship marketing strategy.Keywords: retail; Relationship marketing,;Customer relationship,;Strategy;innovation(注意英文关键词之间要用分号隔开,这是论文的格式要求)