游戏设计毕业论文范文

3 Service QFD – the Starting Point for Internet Banking Services Quality Function Deployment (QFD) is one of the processes incorporated into the Total Quality Management (TQM) concept. QFD is not only a methodological and statistical tool designed for one use but an overall concept that provides a means of translating customer requirements for each stage of product development and production [1]. It is a coherent technique that analyses, prioritises, translates spoken and unspoken customer requirements and involves everyone in an organization. QFD is a comprehensive technique of knowledge processing that integrates all organizational know-how and even reveals internal company knowledge hidden and badly communicated through the organizational structure. QFD fundamentally supports decision making throughout an organizational structure. Once implemented QFD improves team cooperation and promotes teamwork particularly between research, development, and marketing/sales teams. By exploring the culture where teams must cooperate, by understanding the tasks and publishing responsibilities, QFD improves levels of trust and a pure and honest working environment in an organization. The name Quality Function Deployment expresses its true purpose, which is satisfying customers (Quality) by translating their needs into a design and ensuring that all organizational units (Function) work together to systematically break down their activities into finer and finer detail that can be quantified and controlled (Deployment) [8]. QFD dates from 1966 (Yoki Akao) and its penetration into service industries started in the early 1980s in Japanese companies. Quality Function Deployment (QFD) is a systematic matrix-based visual approach for designing quality products and services. The best-known matrix is the first in the QFD hierarchy, referred to as the House of Quality (HoQ). During the whole process, different size matrices are being constructed (planning matrix/HoQ, concept selection matrix, subsystem/assembly deployment matrix, process planning matrix). Organizational goals & Customer segments Voice of Customer analysis(Planning, definition, prioritisation)Demanded qualities & Quality attributesQuality attributes & FunctionsFunctions & New conceptFigure 1: The QFD Deployments applied to Internet Banking Services 7 7 From the system implementation point of view the following deployments (Figure 1) have be addressed and precisely analysed particularly in a service organization: Organizational Deployment: To map the QFD steps to the different organizational functions; who is responsible for what activities and when during the service planning and development process; highly recommended that organizational deployment be done before QFD is applied to a specific service; Customer Deployment: The deployment of organizational goals into core competencies, into customer attributes, into target customer segments. This helps “tailor” the services to the needs of those customers who can best help achieve organization goals. Voice of Customer Deployment (VOC): VOC tables are used to record raw customer data, use characteristics for defining quality requirements, and so separate the different types of service attributes. In order to satisfy customers, it is important to understand how meeting their requirements affects satisfaction and other specific aspects such as customer involvement, customer preference, customer responsiveness, methodological items of processing and prioritising client requirements. Quality Deployment: Customer-demanded quality and priorities into measurable service quality attributes. Function Deployment: Used to identify functional areas of the organization, which are critical for performing tasks that must achieve the quality attribute targets. New Concept Deployment: Used in conjunction with Quality Improvement Stories (a structured problem- solving approach), to select a new process that will best satisfy customers’ needs. Task Deployment: Breaks down critical jobs into tasks and steps. Reliability Deployment: Identifies and prevents failures of critical customer requirements. 4 Case study The QFD application was carried out in cooperation with the Electronic Banking and Development department of a Slovak bank in the period November 2002 - May 2003. The bank has been operating in the Slovak financial market since 1993 and is well recognized as a corporate and retail bank possessing an advanced technology platform, though not promoting the quality of online services to a sufficient level. The preparation process included a series of bank visits where the bank’s internal documents were provided. The deployment of the ‘Voice of the Customer’ and Quality Deployment (Marked in the Figure 1) were carried out in the following sub-steps. 4.1 ‘Voice of the Customer’ Deployment The first step of our case study was to identify the quality criteria the bank’s customers were expecting from the Internet banking services. The data was collected in the form of an unstructured customer survey, which included suggestions and ideas about the Internet banking services. They were analysed in several steps: § Iterative completion of a list of all the suggestions § Suggestions’ clustering according to their affinities (23 clusters, frequencies) § Definition of demanded quality criteria § Clusters allocated among the demanded qualities - each cluster could have shared more than one of the formulated service criteria allowing allocating frequencies for each of the service criteria 8 8§ Prioritisation of service quality criteria Refining the voice of the customer is often a demanding task and requires a systematic way ofcommon part of day-to-day management may be a difficult re-engineering task. QFD can be perceived as constraining and often requires additional resources especially at the starting level. By applying QFD we demonstrated the potential this technique has in defining customer expectations and the translation of these expectations into the design specifications, thus ensuring the customer’s satisfaction.

网络游戏开发 游戏的动画设计与实现摘 要目前，电脑游戏热潮席卷全球，游戏软件的开发和维护正在成长为一个新兴的产业。RPG游戏（角色扮演类游戏）无疑是目前市场上最受欢迎的游戏类型之一，本课题就是为适应当前电脑游戏的发展而提出的。论文首先对RPG游戏进行概述，简单介绍了RPG游戏的发展现状和前景。然后对游戏常用的WIN32编程技术：Windows消息机制、图形设备接口、定时器进行介绍。然后介绍了整个RPG游戏的制作流程，包括游戏策划、游戏与玩家的互动及具体的2D动画设计。在游戏策划方面，通过游戏主题的确立、风格、剧本设计三个方面对其进行阐述。在游戏与玩家互动方面，主要介绍剧情的表现和环境界面两方面内容。2D动画设计是论文的重点，所以在2D的算法和动画制作技巧方面介绍的非常详尽。最后通过一个具体的RPG游戏系统的设计与实现来对本课题的关键技术进行阐述，通过实验表明上述动画设计技术在RPG游戏中有较好的效果。关键词： RPG游戏，游戏策划，2D动画设计，定时器 ABSTRACTAt present, the upsurge of the computer games have sweep across the world. Development and maintenance of the computer games’ software have growing as a new emerging industry. The RPG game (role acting class game) is the most popular one in the present market of computer game. The topic of this thesis was proposed to fit the request of current computer games’ developmentThis thesis first summarized the outline of the RPG game, introduce the current situation and prospect of RPG game’s development. Then discussed the common used WIN32 programming technology: The Windows message mechanism, the graphics device interface and the timer.Then, introduced the technological process of the RPG game which contains the game plan, connection of the game and player and 2D animation design. The game plan includes the establishment of the subject, style and drama of game. Then, the expression of drama and environment were introduced in the section of connection of the games and players. 2D animation design is the focus of this thesis, so the introduction of the algorithm of 2D and the technique of animation design is detailed and complete. Finally, expound the most important technique of this thesis through a concrete RPG game system design, through the experiment indicated above animation design technology has a better effect in the RPG game.Keywords: RPG game, game plan, 2D animation design,Timer 目 录第1章 RPG游戏概述 11.1 RPG游戏简介 11.2 RPG游戏发展现状 11.3 RPG游戏发展前景 21.4 后续章节介绍 2第2章 游戏编程技术介绍 32.1 系统开发工具介绍 32.1.1 Visual C＋＋设计游戏的优势 32.1.2 Microsoft.NET概述 42.1.3 Visual C＋＋.NET 42.2 WIN32编程技术介绍 52.2.1 Windows消息机制 52.2.2 图形设备接口 52.2.3 定时器 52.2.4 回调函数 62.3 总结 6第3章 RPG游戏设计技术 73.1 游戏策划 73.1.1 游戏主题的确立 73.1.2 游戏风格 73.1.3 剧本设计 73.2 游戏与玩家的互动 83.2.1 游戏剧情的表现 83.2.2 游戏的环境界面 93.3 动画设计技术 103.3.1 2D基本算法 103.3.2 动画的制作 203.4 总结 26第4章 《SCR》游戏系统的设计与实现 274.1 系统概述 274.1.1 故事梗概 274.1.2 游戏美工 274.1.3 系统行为 304.2 系统分析与设计 314.2.1 系统功能模块 314.2.2 游戏界面设计 314.3 游戏动画的实现 334.3.1 游戏初始化 334.3.2 人物移动、对话和打斗的实现 354.3.3 游戏退出设置 404.3.4 进度存取 414.4 总结 44结束语 45参考文献 46致 谢 47