国外对绩效研究的综述论文

你按照kpi、roa、roe或者新巴塞尔协议等关键字搜索一下，应该能有结果。不过我记得kpi、roa、roe好像都是2000年前的东西，不过在目前国内外的银行一直在用。kpi是绩效考核目标，roa和roe是银行资本利用率方面的指标。

The causal relationships between performance drivers and outcomes: Reinforcing balanced scorecards’ implementation through system dynamics models[J] . Federico Barnabè,Cristiano Busco.  Journal of Accounting & Organizational Change . 2012 (4) Linking Top Management Support and IT Infrastructure with Organizational Performance: Mediating Role of Knowledge Application[J] . Abdul Haque,Shamyla Anwar.  Canadian Social Science . 2012 (1) Service orientation and performance: an organizational perspective[J] . Richard S. Lytle,John E. Timmerman.  Journal of Services Marketing . 2006 (2) A descriptive analysis on the implementation of Balanced Scorecards in German-speaking countries[J] . Gerhard Speckbacher,Juergen Bischof,Thomas Pfeiffer.  Management Accounting Research . 2003 (4) 搜索原文，复制粘贴