绩效管理的论文外文文献

除此，还有很多这类的附上网址 measurement is the process of assessing progress toward achieving predetermined goals. Performance management is building on that process, adding the relevant communication and action on the progress achieved against these predetermined goals.[1] In network performance management, (a) a set of functions that evaluate and report the behavior of telecommunications equipment and the effectiveness of the network or network element and (b) a set of various subfunctions, such as gathering statistical information, maintaining and examining historical logs, determining system performance under natural and artificial conditions, and altering system modes of operation.[2] In organizational development (OD), performance can be thought of as Actual Results vs Desired Results. Any discrepancy, where Actual is less than Desired, could constitute the performance improvement zone. Performance management and improvement can be thought of as a cycle: Performance planning where goals and objectives are established Performance coaching where a manager intervenes to give feedback and adjust performance Performance appraisal where individual performance is formally documented and feedback delivered A performance problem is any gap between Desired Results and Actual Results. Performance improvement is any effort targeted at closing the gap between Actual Results and Desired Results. Application Performance Management (APM) refers to the discipline within systems management that focuses on monitoring and managing the performance and availability of software applications. APM can be defined as workflow and related IT tools deployed to detect, diagnose, remedy and report on application performance issues to ensure that application performance meets or exceeds end-users’ and businesses’ expectations. Business performance management (BPM) is a set of processes that help businesses discover efficient use of their business units, financial, human and material resources. Operational performance management (OPM) focus is on creating methodical and predictable ways to improve business results, or performance, across organizations. Simply put, performance management helps organizations achieve their strategic goals. Rather than discarding the data accessibility previous systems fostered, performance management harnesses it to help ensure that an organization’s data works in service to organizational goals to provide information that is actually useful in achieving them. and focus on the Operational Networking Processes between that performance level. The main purpose of performance management is to link individual objectives and organisational objectives and bring about that individuals obey important worth for enterprise. Additionally, performance management tries to develop skills of people to achieve their capability to satisfy their ambitiousness and also increase profit of a firm. 英文文献：

Main references[1] Fu Qian-sheng, Dong Gang. The evaluation of the level of enterprise information model [J]. Business Studies, 2003, (23).[2] Chen Qishen. On the ERP implementation of the evaluation criteria [J]. E-commerce world, 2003, (6).[3] ZHANG Xiao-kang, Deng Jing-Yi. The process of enterprise information system concept [J]. Economist, 2004, (8).[4] Chen Xiaohong, Liu Lei light. Enterprise information construction of fuzzy comprehensive evaluation [J]. Operations Research and Management, 2003, (6).[4] LIU Xiao-song, Qiang Mei, Qin, Liu Yongfeng. SME Informatization Evaluation Index System of [J]. Jiangsu University: Social Science Edition, 2002, (3).主要参考文献[1]傅铅生，董岗.企业信息化水平的评价模型[J].商业研究，2003，（23）.[2]陈启申.关于ERP实施评价的标准[J].电子商务世界，2003，（6）.[3]张小康,邓景毅.企业信息化进程的系统观[J].经济师，2004，（8）.[4]陈晓红，刘磊光.企业信息化建设的模糊综合评判[J].运筹与管理，2003，（6）.[4]刘晓松，梅强，何勤，刘永凤.中小企业信息化评价指标体系的构建[J].江苏大学学报:社会科学版，2002，（3）.

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